Coleman Technologies Blog

When it comes to running a successful business, customer confidence is everything. It can make or break your business’ reputation. If you’re too reckless with your customers, why would anyone else be willing to sign on with you? Thankfully, there are plenty of ways you can build customer confidence, and technology plays a pivotal role in many of them. Today, we want to explore how you can build customer confidence through the use of business technology solutions.

As necessary as technology is in modern business operations, a variety of common IT-related obstacles must be overcome for your efforts to succeed. Fortunately, partnering with a managed service provider (MSP) can make these obstacles less “mountain” and more “molehill.” Let’s examine some of the most often seen business technology challenges and discuss how a relationship with an MSP helps alleviate them.

One of the best things about the move towards streaming in media is that since people love watching real-life stories, studios have committed to creating documentary content that provides interesting perspectives. Many people don’t have a comprehensive understanding of technology, especially as it relates to real-world situations, so dramatized documentaries can be a good source of information. Today, we’re going to go through three riveting technology documentaries that are available on streaming services.

One of the biggest signs that your business is doing well is that it is growing. When it starts to grow, you might notice that your office suddenly feels a little cramped. While moving an office can be stressful, it is often necessary to ensure that your company can continue to flourish. From an IT perspective, it can be even more challenging.

It is important to keep modern computers clean, and laptops are no exception. However, a laptop's different form factor makes cleaning it much different from cleaning a traditional desktop computer.

Since it was first documented in 1989, ransomware has only become far more severe, ruthless, and, most of all, prevalent. Let’s review some important statistics to remember if you are to understand ransomware and, even more importantly, avoid its impact on your business.

Believe it or not, if you were to rank your business’ greatest threats, risk factors, and vulnerabilities, your users would most likely belong somewhere toward the top. Human error is a big challenge to your security simply because cybercriminals understand that your employees are, in fact, human and will, in fact, make mistakes.

Let’s explore how cyberattacks exploit this tendency and how you can better protect your business from the ramifications.

Among IT professionals, an acronym is sometimes used when discussing certain issues and challenges: “PEBKAC,” or Problem Exists Between Keyboard And Chair. In other words, user error. 

Effective teamwork is indispensable for business success. Collaboration stands out as an extremely important consideration, yet devising a strategy that expedites project completion and enhances service delivery poses challenges. This week, we get into modern collaboration practices and how technology can help you improve collaboration.

You might have noticed that some of your younger workers are leaving your business much earlier than you might expect them to. This could be because of a phenomenon called “shift shock,” which examines employee engagement and satisfaction. Let’s consider how shift shock could potentially harm your business.

Keyboard shortcuts are undeniably useful—to the point that some are almost ubiquitous. However, there are a lot that aren’t, and they are just about as useful. We wanted to introduce you to these shortcuts so you can incorporate them into your workflows.

One of the first lines of defense against unauthorized access is the creation of a robust password. By now you understand that not all passwords are created equal, however. Here are five indispensable tips to keep your accounts secure.

When taking stock of your business assets, technology is particularly critical to pay attention to. Let’s discuss why this is and what you must do to manage it properly.

All organizations rely on their information systems to be consistently available when required, with some businesses being unable to function without them. When these systems undergo necessary maintenance, such as software patches, it can pose challenges for employees who rely on their continuous availability. In this discussion, we delve into the proactive approach to IT maintenance, exploring its strategic benefits in preventing downtime for businesses.

As technology seeps into every part of everyday life, the market for technology has exploded. This has led to technology companies growing to be massive and seemingly uncontrollable entities. Let’s take a look at big tech and its effect on society. 

You’ve probably heard of augmented reality by now. If you are a fan of sports on TV, especially. Every time your favorite team faces a 4th and 1, the lines that you may take for granted on the field is AR. It augments the image with overlays of information that makes what you are looking at more immersive. As businesses continue to evolve, integrating augmented reality can be a game-changer. Let's explore four compelling ways in which augmented reality can work wonders for businesses.

The entire premise of managed IT services is that they can save your business money, but in what specific ways does working with us make your budget more predictable? It’s really quite simple, and it encompasses three primary pillars: an established level of service, proactive maintenance and management, and the reliability and access to expertise that might otherwise put a stopper on your business’ potential.

For competitive people, hearing the words “can’t win ‘em all” is infuriating. You want to win! These words, however, are completely true. Sometimes in business, you just lose. You may not be able to meet every deadline or win every sale, but there are things you can do to put your business in the best position to meet your goals. Today, we thought we would list a few things having the right technology strategy can do to help your business.

Your business is likely subject to certain compliance laws and regulations depending on the type of data you collect from your clients or customers. Today, we want to emphasize the importance of your business considering regulation and compliance when managing its data and IT resources, as without doing so, you run considerable risk.

Your business’ data holds incredible potential for helping you improve operations, but only when it is leveraged properly. To this end, you have to identify specific metrics that you are working toward and establish how these metrics are helping you make strides forward. IT offers plenty of metrics to help you make better decisions about operational efficiency.