Coleman Technologies Blog

To help, we’ll be going over a few best practices that you and your team can implement to improve the security of your remote work when using a wireless connection.

Password Best Practices are a Must

Whether at home or in the office, everyone who works within your business needs to subscribe to good password standards. For instance:

• Don’t rely on easy-to-guess passwords, passwords that rely on predictable patterns, or other passwords that might be found on “insecure password” summaries.
• Use a passphrase, or a combination of unrelated, randomly chosen words, instead of a password. Not only are these more secure, they are often easy to remember.
• Update your passwords regularly, including your network access password. Don’t give out the password to your network if you can help it.

A Look at the Numbers

Before the pandemic hit, it was believed that roughly 5.2 percent of Americans worked out of their home. That’s about 8 million people, and that number is fairly recent, from 2017. By the end of 2019, we can estimate it was maybe between 5.5 percent to 6 percent.

We can simplify this and say one out of every 20 American workers worked from home before the pandemic.

Involve Your Team

In a crisis event, you need to have your team at your side (even if they must physically stay home) and supporting you. Here are a few ways to encourage this:

• Keep your team in the loop. Make sure that everyone has the information that they should, as withholding as much as possible will only distract from the goals you are trying to accomplish and make effective communications more difficult. Of course, don’t share information that they shouldn’t hear.
• Set the tone. As much as you can, maintain control of the situation at hand and make sure everything that you need to complete is still completed. Your employees will probably follow your example, making progress and recovery much simpler.
• Trust who you’ve hired. There is a reason that you haven’t fired your employees: they can contribute to the business. Allow them to make these contributions, rather than taking on too much yourself.

To help you out, we wanted to go over a few of an MSP’s capabilities, particularly the ones that will assist your business the most during tough times.

Fast Response Times

In this (or any) business disaster, downtime is the enemy. If there is some technical issue that is preventing work from being done efficiently, your business is going to feel the ramifications. Depending on how severe the downtime is, it could impact the likelihood of your business lasting in the long-term. 

A BCP is a plan that will be enacted in any situation that causes the business’ operation to be interrupted. This could be as simple as a deleted file, but it could also be enacted in situations where the health of the business is in grave danger. Having a comprehensive BCP in place helps eliminate the confusion that could further hurt your business when the going gets rough.